insights on communication skills

Insights on Communication Skills and Relationship Building

Q & A Facilitation: Should You Answer That Question? [Infographic]

Posted by Bridget Beirne on December 13, 2013

When it comes to facilitation, a fundamental issue is this- should you answer that question or not?

The Q&A section of your presentation can feel like a police interrogation- and that's not too much fun. We've talked about the steps for effectively answering a question before (check out this post if you missed it!), but today's infographic goes even further in depth with the process for Q & A Management. Because before you use any steps to answer an Asker's question, you need to answer this for yourself- "Should I answer this question at all?".

Luckily, it's easy to tell which questions you should answer on the floor and which should be tabled for another time. Take a look at the infographic below, and then let us know- do you enjoy Q&A? How do you handle difficult questions? Let us know in the comments!



professional skills QA Management infographic




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Topics: Public Speaking, Communication, Presentations, Public Speaking Training, Public Speaking Seminar