Most mid-sized and larger organizations have some sort of formal Human Resources department in place. These departments are a huge asset for an employee/employer relationship; assisting in training, conflict resolution, and fostering a workplace culture.
However, just because your organization has an HR department doesn't mean the need to create strong relationships within your team is taken care of. As a leader, it behooves you to make strong connections with your reports and to facilitate their connection with one another, as well.
Studies show that a majority of managers agree with this idea. As you can read in this article, the Center for Creative Leadership did a study on workplace relationship skills. Out of 400,00 people at over 7,500 companies (that's a lot), 70% of the management level participants agreed that "relationship skills are critical for leadership success". Why are they so important?