insights on communication skills

Insights on Communication Skills and Relationship Building

The Anatomy of a Flawless Business Thank You Note

Posted by Bridget Beirne

April 15, 2016

bridget-beirne-1.pngGratitude is an amazing thing to receive. Our lives move very fast, and it's easy to feel overworked, overwhelmed, and underappreciated. But when someone takes the time to say thank you, you get to take a moment to feel valued. That sender has put a spotlight on your efforts. It feels good.

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Topics: Professional Presence, Business Etiquette

3 Relationship Building Skills Blunders You're Probably Making Daily

Posted by Kerri Garbis

March 30, 2016

kerri-garbis-1.pngYou’re busy, busy, busy, building every business relationship and taking the time to invest in relationship building skills, but you may be making some big blunders and not even know it.  When building relationships, you wouldn't want to miss an opportunity to make a positive impression — those opportunities can be fleeting. Yet, without realizing it, you might be.

There's a good chance you're missing three big relationship building opportunities every day. You are, if...:

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Topics: Building Relationships, Business Etiquette

5 Quick Tips for Improving Interpersonal Communication Skills

Posted by Bridget Beirne

November 13, 2015

Bridget Beirne Team OvationRemember the myth of Sisyphus? Sisyphus, as a punishment for his bad attitude, was doomed to roll an enormous boulder up a great hill each day, only to watch helplessly as it rolled back down to the bottom when he reached the hill's apex. Imagine doing THAT for eternity. (Hence the reason we describe some never-ending, lose-lose efforts as "Sisyphean Tasks...") He had to suffer the pain of being trapped, endlessly, performing an incredibly difficult job for which there would never be a positive outcome.

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Topics: Emotional Intelligence, Professional Communication Skills, Business Etiquette

Understanding the Difference Between Business-Speak and Useless Jargon

Posted by Bridget Beirne

September 24, 2015

by Bridget Beirne

Bridget Beirne"Let's put a pin in that and circle back around in the breakout sessions, shall we?  Or let's just offline it and I'll ping you later."

Ummm.... What? 

At this point, we've all become fluent in business-speak. Every now and again, some new idea arises for which the collective consciousness suddenly births a new term, and before we know it we're all "downloading" each other on new information. We not only create the dictionary, but then immediately put it into use. 

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Topics: Business Etiquette, Business Communication Skills

The One-on-One Conference Presentation: 6 Trade Show Booth Tips

Posted by Elizabeth Levey

July 10, 2015

by Elizabeth Levey

elizabeth-levey-1Welcome back, readers!  In past posts, we’ve offered you an in-depth review of how to prepare to nail your conference presentation.  But sometimes, you might not be presenting to an auditorium full of people — you're giving a one-on-one presentation at your company's booth. What if you’re working the conference or trade show floor?  Think you don’t need to be mindful of your communication skills, that your giveaway water bottles and mouse pads will do the work for you? Well, think again…

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Topics: Presentation Skills Training, Business Etiquette, Conference Delivery