insights on communication skills

Insights on Communication Skills and Relationship Building

Are You Afraid to Lead? How to Be a Team Leader Others Admire

Posted by Kerri Garbis

February 28, 2017

Admitting you're afraid can be as frightening as admitting defeat.

On some level, I think we often confuse the two entirely. In fact, sometimes we feel that if we're afraid, we've already failed. We talk so often about fighting or facing our fears, and share memes about how we should do one thing every day that scares us. Admirable notions, but complicated by the feeling that we should be ashamed of being afraid. 

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Topics: leadership

How Actors Can Power Up Your Process for Training New Hires

Posted by Bridget Beirne

February 2, 2016

bridget-beirne-1.pngI open the door of my new workplace on my very first day. I've come prepared with my devices, materials, and (of course!) a writing implement — I know there will be a lot for me to take note of today. I walk in, and my boss is seated at the front of the room. He immediately gets up, shakes my hand, and introduces me to his assistant. He encourages me to make myself comfortable around the table, and introduces me to the two other people already seated. My new manager comes over and welcomes me, hands me a big packet of papers, and tells me we'll be starting in fifteen minutes. She invites me to have a cup of coffee, or some of the breakfast spread in the back of the room. I grab some coffee, sit down, and look forward with anxious anticipation to the rest of the day.

That's how my first day of new hire training starts in the theatre. Sound familiar?

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Topics: Business Communication Skills, leadership

Why Every Manager Must Cultivate Employee Relationship Building Skills

Posted by Elizabeth Levey

January 19, 2016

elizabeth-leveyMost mid-sized and larger organizations have some sort of formal Human Resources department in place. These departments are a huge asset for an employee/employer relationship; assisting in training, conflict resolution, and fostering a workplace culture.

However, just because your organization has an HR department doesn't mean the need to create strong relationships within your team is taken care of. As a leader, it behooves you to make strong connections with your reports and to facilitate their connection with one another, as well.

Studies show that a majority of managers agree with this idea. As you can read in this article, the Center for Creative Leadership did a study on workplace relationship skills. Out of 400,00 people at over 7,500 companies (that's a lot), 70% of the management level participants agreed that "relationship skills are critical for leadership success". Why are they so important?

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Topics: Building Relationships, leadership

How Strong Are Your Relationship Management Skills?

Posted by Elizabeth Levey

November 6, 2015

elizabeth-levey-1.pngThe phrase “relationship management” has worked its way into our business vocabulary pretty pervasively in the past decade. But what does that really mean? It’s all about your interpersonal communication skills. Do you inspire and influence others? Do you communicate well, and help people change, grow, and develop?

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Topics: Building Relationships, leadership

Emotional Intelligence and Leadership: Two Peas in a Pod

Posted by Bridget Beirne

October 16, 2015


Peanut butter and jelly. Love and marriage. Starsky and Hutch. All of those things, while great on their own, become fantastic when combined with their respective partner. Emotional intelligence and leadership work the same way, like two peas in a pod. Both are important factors on their own. Bring them together, and you've got the makings of an exceptional professional. 

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Topics: Emotional Intelligence, leadership

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